Contact Us

Contact BrewHaven

Thank you for shopping with BrewHaven. We believe dependable customer support is an important part of a positive online shopping experience, and we are here to assist you before, during, and after your purchase.

If you have questions about one of our coffee station organizers, need help understanding product dimensions or storage capacity, would like information about an existing order, or need assistance with shipping, returns, or refunds, please contact our customer support team.

How We Can Help

Our customer support team can assist with questions concerning product information and specifications, order details, shipping and delivery, address corrections where possible, damaged or defective products, incorrect products, returns, refunds, and general store information.

When contacting us regarding an existing order, please include your order number and the email address associated with your purchase whenever possible. This helps us locate your order and respond more efficiently.

Product Questions

Our organizers come in different sizes, capacities, materials, and configurations. We recommend carefully reviewing each product page before purchasing.

If you are unsure whether a particular coffee pod drawer, condiment organizer, serving tray, or countertop storage solution is suitable for your setup, please contact us before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or materially different from the product you ordered, please contact us as soon as reasonably possible.

Include your order number, a description of the issue, and clear photographs where appropriate. This information will help our team evaluate your request and determine an appropriate resolution.

Returns & Refunds

BrewHaven provides free returns and refunds for eligible purchases within 30 days of delivery.

Please contact us before returning a product. Our customer support team will provide the appropriate return instructions.

Do not send a return without first receiving applicable return instructions from BrewHaven, as unauthorized returns may cause processing delays.

Contact Details

BrewHaven
47 Lincoln Ave
Timmins, Ontario P4N 4K1
Canada

Email: support@brewhaven.site
Phone: +1 (904) 450-1266
Website: BrewHaven.site